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Meet Your New Consultant

Dr. Eryn Mack

Dr. Eryn A. Mack, EdD is the founder of Mack Point Consulting. Twenty years of in-seat executive practice across People Operations, Organizational Development, Change Management, and AI build work. Doctorate in Organizational Leadership from the University of Southern California, where she also serves as adjunct faculty teaching Change Management, Organizational Development, and Organizational Culture. Originator of the STAR-T Sweep℠, the kaleidoscope AI framework she developed, pressure-tested in client engagements, and published.

About Us

Mack Point Consulting is an operational practice for companies that need work to actually run, not just look like it runs. The methodology is called STAR-T Sweep™: a 14-lens audit that finds where operations are leaking and where AI belongs in the fix.

The practice serves three stages of company. Startups building their first operating system. Growth-stage companies whose systems have stopped keeping up. Mature businesses whose architecture has drifted. The work is the same shape in all three. Find the leak. Fix the architecture. Where AI earns its place, build the agent. Where it doesn't, leave it out.

 

Mack Point Consulting is a Veteran-Owned Small Business.

About Dr. Eryn Mack

Dr. Eryn Mack, Ed.D., boasts extensive experience across various industries, serving clients with her versatile skills akin to a Swiss Army knife. She has held both advisory and in-house executive roles, leading human resources infrastructure and organizational development. In these roles, she played a key part in aligning business opportunities with strategic goals and fostering a culture of excellence and empowerment across each firm’s national network. Her executive expertise includes curating inclusive work environments and enhancing employee engagement through strategic initiatives and experiential workshops designed to foster cross-departmental collaboration and process improvement.

 

Dr. Mack also serves as an Adjunct Professor at the University of Southern California’s Bovard College, where she teaches Change Management and Organizational Development. Previously, she actively served as a Board of Trustees member for the Ronald McDonald House Charities in Los Angeles and the South Bay Children’s Health Center. Before her role at the multifamily real estate firm, Dr. Mack was a Human Resource Business Partner at Automatic Data Processing (ADP) and held leadership positions at the Toys R' Us Distribution Center. Additionally, she served eight years in the United States Army, including over 48 months of combat time throughout Southwest Asia.

 

Dr. Mack attended the University of Southern California and holds a Doctoral Degree in Organizational Leadership and Education. She completed her master’s and bachelor’s degrees at Penn State University. She holds the following professional certificates: Family Medical Leave Administrator, Human Capital Strategist (HCS), Equal Opportunity Leaders Course (EOLC), Master Certificate in Business Intelligence, Master Certificate in Human Resources, Master Certificate in Lean Six Sigma, and Master Certificate in Project Management.

 

Education and Faculty Appointment:

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University of Southern California

- Adjunct Professor at USC Bovard College; Faculty Profile

  • HRM 550: Organizational Development & Change Management

  • HRM 515: Organizational Design

  • HRM 505: Organizational Culture

- Doctoral Degree, Organizational Change and Leadership

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Pennsylvania State University

- Master of Science in Human Resources and Employment Relations

- Bachelor of Arts in Liberal Arts and Science

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Villanova University

- Master Certificate in Human Resources

- Master Certificate in Six Sigma

- Master Certificate in Project Management

Professional Certifications, Affiliations and Boards:

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Human Capital Institute:

- Human Capital Strategist (HCS)

- Family Medical Leave Act (FMLA) Certification

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Memberships:

- SHRM Member (2013 to Current)

- Cal Chamber Member (2015 to Current)

- Connex Partners Membership (2023 to Current)

- CHIEF (2022 to 2023)

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Board Affiliations:

- Ronald McDonald House Charities, Board of Trustees (2021 to 2023)

- South Bay Children’s Health Center, Board of Trustees (2021 to 2023)

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CONTACT US

Mack Point Consulting, LLC

8605 Santa Monica Blvd, PMB 118655

West Hollywood, California 90069-4109 ​​

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©2024 Mack Point Consulting, LLC. All Rights Reserved. Website Design by: CRK Advertising, Inc.

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